Processing times for orders are approximately 1-2 days depending on the order volume. Orders are processed on a first come, first serve basis, Monday thru Friday from 8 am to 4 pm. The cutoff time for same-day processing is 11 am MST.

Our US shipping is approximately between 2-5 business days.

Our fulfillment and distribution center is based in Stamford, Connecticut.

All return claims must be requested within 7 days of the delivery date.
Returning items must be in new, unworn condition and in their original packaging. Any items that are not within this criteria will be rejected.

Once we receive your items and make sure that they meet the conditions above, you will receive a refund for the purchase price (excluding original shipping cost) directly to the method of payment used for the purchase.

We do our best to process refunds as quickly as possible but please allow up to 2 weeks from the date your return in our office for the return to be processed. You will receive an email notification of the status of your refund once finalized.

You can modify your order that is not custom made with in one hour. If your order is a custom design or heat press design, we cannot modify it.